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Operator Search

Bus Registration Search

Publications Search

Operator Self Service

Partner Self Service

Local Authority Inbox

VOSA Site Help

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Contents

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General

Use of the website

Please refer to VOSA's Terms and conditions for guidance on using the site.

Accessibility

We have made every effort to make the site accessible to most users. Please refer to the accessibility link for more information.

Frequently Asked Questions (FAQs)

We have provided a list of common questions and answers on this link to general enquiries. Please select this link for further information

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Searching

Operator Search

This option allows you to search our database of operator licences and provides basic information about them. You can search via different methods such as the licence number or operator name and the HGV operator licence database or the PSV operator licence database.

Bus Registration Search

You can search for recorded bus registrations here using various search terms. The results will display information about the service such as the registration number and the service number and destination. Only accepted registrations will be visible here.

Publications Search

If you wish to check if an application for a licence or a variation application has appeared in the Notices and Proceedings or Applications and Decisions publication, you can do so here. You can search via various methods such as the postcode or operator name, which will produce a list of results.

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Operator Self Service

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Logging on to Operator Self Service

At the login screen you should enter the user id you created when registering for Operator Self Service and the password sent to you in the post, and select login.

Now you will need to enter the requested letters or numbers from your memorable word and select proceed. This will bring you to the home page of your Operator Self Service account. If you have just registered for Operator Self Service and have not yet received your password through the post, then please wait for this password before attempting to login. If you have an urgent change or enquiry that cannot wait for the password then please contact us.

If you have forgotten some of your login details then please use the links to request a reminder of the user id, memorable word or reset of your password.

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Navigating around Operator Self Service

There is a left side menu to help you access the services available. Hover over the desired option and select the option to go to that service.

Options available are:

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Partner Self Service

This option provides access to our records for enforcement partners such as the Police. Should you wish to gain access to this system, please contact us.

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Local Authority Inbox

This access is for local authorities to view Electronic Bus Service Registrations (EBSR) files. If you represent a local authority and would like access to this system, please contact us.

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